Terms and Conditions

Kindly familiarize with our terms and conditions before ordering from this site.

1. All items are brand new, never worn before and it obtained "as it is" from our supplier.
2. Prices quoted include normal postage. We recommend that you opt for registered mail as we only bring in one piece of each item, so there is no way for us to replace any missing, stolen or damaged items during the mail transit process.
3. All sales are final. We do however, accept exchanges for items with defects if you opt for registered mail. Buyers need to inform us within 3 calender days upon receipt of item if there are any defects, and we will make a credit refund, i.e. we will not be refunding you in cash, but credit that may be used in our store.
4. All returns must be made via registered mail, and the tracking number must be provided to us on the same day that the item was sent out.
5. Items will be reserved for buyer for 2 days. If payment has not been received 2 days after confirmation email has been sent out, the item will be released to the next buyer.
6. All prices are nett. We will not be entertaining any bargaining, therefore we will not be replying to any emails that contains any haggling/bargaining of prices. All promotions and special offers (when it happens) will be posted on the blog.
7. Email us your question and/or orders to divasutra@gmail.com